Altygen Biopharm Pvt Ltd ("Altygen," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect various types of personal information when you interact with Altygen, including but not limited to:

- Contact information: Names, addresses, phone numbers, email addresses.
- Payment and billing information: Credit/debit card details, billing addresses.
- User account data: Username, password, account preferences.
- Communication data: Correspondence and feedback provided through emails or other channels.
- Website usage information: IP addresses, browser type, operating system, and browsing behavior via cookies and similar technologies.

2. How We Use Your Information

Altygen utilizes personal information for the following purposes:

- Processing orders and transactions.
- Providing customer service and support.
- Improving and personalizing user experience.
- Sending relevant updates, promotions, and marketing communications.
- Conducting research, analytics, and understanding user preferences.
- Complying with legal obligations and preventing fraudulent activities.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers or partners who assist us in delivering our services, subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights, property, or safety.

4. Data Security

Altygen employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, secure connections, access controls, and regular security assessments to safeguard data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, gather usage information, and analyze trends. Users have the option to control cookie preferences through their web browser settings. However, disabling cookies may impact certain functionalities of the website.

6. Third-party Links

Our website may contain links to third-party websites or services. We do not endorse or control the content or privacy practices of these external sites. We encourage users to review the privacy policies of these sites before providing any personal information.

7. Children's Privacy

Altygen's services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without parental consent, we will take appropriate steps to delete such information.

8. Your Privacy Rights

You have the right to access, correct, update, or delete your personal information held by Altygen. If you wish to exercise these rights or have any inquiries regarding our privacy practices, please contact us using the details provided below.

9. Changes to this Privacy Policy

Altygen reserves the right to modify or update this Privacy Policy at any time. We will notify users of material changes via our website or other appropriate means. Continued use of our services after modifications constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us.